How To Fix MXQ TV Box Not Working [7 Methods]

Gone are the days when you needed to shell out big bucks to have a fulfilling movie watching experience. Home entertainment allows regular cinema-goers to have a theater-like experience in the comfort of their living rooms. In this regard, the newest generation of entertainment comes in the form of Android TV boxes that are shaping the face of new, modern entertainment methods that do not pinch your pockets. The advantage of Android TV boxes is that it caters to all types of users and their needs.

You can easily convert your regular TV into a Smart TV with these boxes and reap multiple benefits at low prices. However, it is quite possible that your Android TV box might malfunction due to some reason and need fixing. In this article, we will look at how to fix a MXQ Android TV box with regard to different issues faced by users.

How To Fix Your MXQ Android TV Box

Sometimes, you may find that your MXQ Android TV box is not turning on. Moreover, users who are well acquainted with Android devices know that devices often become loaded with many files, which ultimately makes the devices run slowly. This can lead to video buffering or freezing. There are a couple of ways we can deal with these problems:

Method #1. Soft Reset MXQ TV Box

Try a soft reset by pressing the power button for at least 15 seconds. A soft reset is one of the easiest ways you can boost your Android device. A soft reset implies turning off your device and restarting it. This will shut down all tabs on your device and let you start off again with a clean slate. Soft resetting always refreshes your device by clearing all running applications, which frees up the random access memory or RAM.

Method#2. Remove MXQ TV Box Batteries

If soft resetting fails to do the trick, take out the batteries of the TV box. As with many Android devices, sometimes taking out the battery is all it takes to get the device to turn on again. Simply take out the battery for a couple of seconds, place them back into their slots and press the power button.

Method #3. Check All Cables & Plugs

If none of the above-mentioned methods work, check your power source. A loose socket or plug could have been the issue all along. A great many electrical problems around the house can be traced to different versions of the same essential problem: wire connections that are made improperly or that have loosened over time. Wires are under a constant cycle of heating and cooling, expansion and contraction every time a switch is used or appliances are plugged in. The natural result of all this usage is that wire connections can loosen over time.

Method #4. Check Your Internet Connection

You may notice sometimes that your video is buffering or the images are extremely pixelated. These issues can be attributed to a poor internet connection. Buffering occurs when your internet connection cannot process the data to your Android TV box. You can even take the Internet Speed Test to ensure that you have good internet connectivity.

MXQ TV Box Internet Connection

Method #5. MXQ TV Box Clear Cache

If you spend a lot of time online or have been visiting websites for a long period, then you may build up a sizeable cache. Try clearing the cache.

  • Click on the ‘Settings’ tab and search for ‘More Settings’.
  • Then from the list, click on the ‘Apps’ option.
  • Clear the cache now selecting the ‘Clear Cache’ option.

Clearing the cache frees up some space and may just speed things back up again.

MXQ TV Box Clear Cache

Method #6. Factory Reset MXQ TV Box

In case the device still doesn’t work after clearing cache, a factory reset is the solution. It removes all the excess data stored and brings back the device to its original factory settings. Basically, a factory reset removes all user data from a device and reverts it back to default settings, or to be more exact, returns it to the way it was when you first purchased the device. To do this:

  • Click on ‘Settings’ and then select the ‘More Settings’ option.
MXQ TV Box More Settings
  • Go to the Personal column and select ‘Backup & Reset’.
MXQ TV Box Backup & Reset
  • Click on ‘Factory Reset’.
  • Further select ‘Full Reset’.
MXQ TV Box Factory Data Reset

Method #7. Hard Reset MXQ TV Box

Hard resetting should be one’s last resort in trying to fix their MXQ Android TV box. Hard resetting enables you to erase all device settings, third-party applications, application and user data from the internal flash storage. To perform a hard reset on your MXQ Android TV box, perform the following steps:

  • Disconnect the power source from the Android TV box.
  • Using a thin stick like object (like a toothpick), press and hold the button provided inside the AV slot. The AV slot on the MXQ Android TV Box is located on the back of the device.
  • Reconnect the power source in order to restart the device.
Hard Reset MXQ TV Box
  • Press the reset button until you see the device logo appear on your TV screen. This should not take more than 15 seconds.
  • With the help of your TV box remote, select the ‘Wipe Data’ or ‘Factory Reset’ menu option.
  • Select ‘Delete All User Data.
  • Reboot the system.

Final Words

Although the world of tech is fast evolving, technical glitches can arise regardless. A MXQ Android TV Box comes equipped with top-notch features but that does not mean that it doesn’t have its fair share of issues. Some of the most common issues might include freezing, video buffering, performance glitches, and so on. To resolve such issues, the reset button works wonders most of the time. In extreme cases, when none of the listed methods in this article work, you can contemplate contacting the manufacturer and getting the MXQ Android TV Box fixed by experts.

1 thought on “How To Fix MXQ TV Box Not Working [7 Methods]”

  1. Hi Anshul, my MXQ pro suddenly stopped accessing Cinema, Netflix, Youtube and cannot stream LiveNetTV even if its connected to my internet. This came when the unit updated with My Family Cinema and TVE, which are both selling subscriptions, which I am not interested with. How do I revert this to the previous version? Hope you can help me.


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